About Adina Home care
Enjoy a personalised service built around your needs.
Who We are
Adina Home Care Service Ltd (“AHCS”), was born out of a personal experience that influenced the desire to provide high quality care in Harrow and its surrounding boroughs. Our individualized home care services, give our users the opportunity to remain independent in their own home without fear of prejudice or discrimination, nor loss of privacy. Our Staff are flexible, friendly and trained to deliver excellent care according to need.
Services we provide
Meal Preperation/ Diet Monitoring
Errands & Shopping
Respite Care for Caregivers
Care is available mornings, Midday & evenings
Temporary or long term Care is available
Weekends or mid-week Care is available
24 hours care Is available
The company provides a arrangement of solutions to individuals and families who need care and support within their own homes, enabling them to preserve their independence and dignity. We do this with dedication, dignity and compassion.
When we receive a referral or a request to provide services from either a private individual or an organisation, we record all details and arrange a visit. The first visit is to meet with the Customer, their family and/or representative to carry out the initial assessment and discuss their expected outcomes.
We will then, either at the first or a subsequent meeting discuss with the Customer, family and/or representative the required service against the expected outcomes; any risks will also be discussed. A copy of their Needs Assessment, Care Plan and Risk Assessment will be given to the Customer to be kept in their home, should they choose.
The Care Co-ordinator will then match Care and Support Workers with the Customer ensuring they have the appropriate skills, training and experience to meet their needs; ethnic, religious and language considerations will also be taken into account. Either the Field Care Supervisor or Care Coordinator will then introduce the Care and Support Worker(s) to the Customer at the commencement of the service.
We respond to your call in 30 minutes or less. Nothing is more frustrating than being answered by an answering service and being asked to leave a voicemail when calling a home care service agency in the morning or weekends. If you receive a voicemail when you call ADINA Home Care, our staff will endeavor to call you back within 30 minutes. We are committed to providing you with superior home care services and to meeting your needs in the way that is most convenient for you.